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Privacy Policy

Privacy Policy


At Untold Japan, we take the privacy of our customers seriously and are committed to protecting their personal information. This Privacy Policy outlines the types of personal information we collect, how we use it, and how we protect it.


Information Collection and Use


We collect personal information from our customers when they book luxury tours or make an inquiry about our services. This information may include, but is not limited to, name, contact information, travel dates, and special requirements. We use this information to provide our customers with the best possible tour experience, including customized itinerary planning, transportation and logistics support, and access to exclusive experiences and attractions.


Information Sharing and Disclosure


We do not sell, trade, or otherwise transfer to outside parties any personal information that we collect from our customers, except as necessary to fulfill our obligations to them or as required by law. We may share personal information with our service providers, such as transportation and accommodation providers, as necessary to provide our tour guide services.


Data Security


We implement reasonable and appropriate measures to protect the personal information we collect from unauthorized access, use, or disclosure. However, no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of any information.


Cookies and Tracking Technologies


We may use cookies and other tracking technologies on our website to improve its functionality and performance, and to provide a better user experience. Cookies are small text files that are stored on your device when you visit a website. You may choose to disable cookies in your browser settings, but this may affect the functionality of our website.


Changes to this Privacy Policy


We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post any changes to this Privacy Policy on our website, and we encourage you to review it periodically.

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